Hotel GM and The Owner – Communication

Hotel GM and The Owner – Communication

Carrying on from some previous posts, I have recently seen a small boutique hotels success being hindered through a difficult department head, who has direct relations and contact to the owner. This obviously a weapon against the General Manager. An owner, most times,...
How Can Your Concept Stand Out From the Crowd?

How Can Your Concept Stand Out From the Crowd?

The difference today is that the market is much more saturated compared to some years back. Apart from having more restaurants per square kilometer, people are now more travelled, have access to more cooking shows and online videos about food, and now also better...
Hotel Strategic Planning a Must.

Hotel Strategic Planning a Must.

On a recent consulting project, my company was appointed to assist a hotel that has been open just over one year, to redefine the F&B offering and to also deliver a more substantial bottom line. During this period, I noticed the minimal strategic approach in the...
Creating Your Restaurant Concept

Creating Your Restaurant Concept

The most exciting part of opening your own restaurant is the opportunity to be creative and develop a brand that you are passionate about. You can design a restaurant with your unique stamp which will attract customers. I always believe you need 3 key elements to a...
Importance of Understanding the P&L

Importance of Understanding the P&L

With a little extra time on my hands over this festive season, I have had the chance to catch up with some blog writing. You may have noticed a number of my recent posts focusing on business planning and cost management. This is due to a recent project that we have...
A Restaurant’s Business Plan

A Restaurant’s Business Plan

Further to my recent article ” Top 10 Restaurant Startup Errors”, and the most relevant error, No 1. Avoiding the business plan, I was requested by a few of the readers as to how to write the business plan. I hope the below can assist. Read Full Article...